been a shit day today. I sorted my flight change yesterday evening. This morning I got e/m they must talk to me or my change is not accepted. so 8.30 I phone. They keep trying to contact me. Yes on what a lazer beam? Anyway did I accept the proposed change YES YES YES . Ok they will cal be back in 2 hrs. So four and a half hrs Later I phone again. They can continue until I pay the extra penalty. I said I agreed yesterday just take the bloody money. Sorry I cant do that . Someone will contact you in the next 24 hrs. . 2 hrs later I get a call sorry my request for a 4pm flight is no longer available . OMG it just gets worse Ok forget it I said. Just let me check for you. AH. there is a 4 pm flight will that do for you. I dont know nothing at 1600 hrs but one at 4 pm. YES . Finally I pay 70 euros to change a £56 flight. late this afternoon I get a confirmation e/m all sorted. Just a nightmare.